SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Lorix. We are committed to delivering your order safely and efficiently.

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Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

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Delivery Time

Estimated delivery times:

• Major Cities: 2–4 Business Days
• Other Areas: 3–7 Business Days

Delivery times may vary depending on location, weather conditions, public holidays, or courier delays.

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Shipping Charges

• Free Shipping on all orders across Pakistan.

Any special shipping charges (if applicable) will be displayed during checkout.

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Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or WhatsApp (if available).

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Cash on Delivery (COD)

Lorix offers Cash on Delivery (COD) throughout Pakistan.

Please ensure that the provided contact information and shipping address are accurate to avoid delivery issues.

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Failed Deliveries

If a customer is unavailable or provides incorrect information resulting in a failed delivery, our team may contact the customer to arrange a second delivery attempt.

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Damaged Packages

If your package appears damaged upon arrival, please contact us within 48 hours of receiving the order and provide photos of:

• The package
• The product
• Any visible damage

Our team will review the issue and assist accordingly.

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Delivery Delays

While we strive to deliver orders on time, Lorix is not responsible for delays caused by:

• Courier service disruptions
• Weather conditions
• Public holidays
• Events beyond our control

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Contact Us

For shipping-related questions, please contact:

Lorix
📧 loriix.pk@gmail.com
📍 Pakistan